Hi Sara,
Please ensure you are doing below steps before starting the Service :
- Ensure you copy the Setup Folder to the Local Drive of the windows.
- Run the Setup as " Run as Administrator"
- Please Ensure you have below rights set :
- Act as part of Operating System.
- Please ensure the path of setup if smaill example :
- Example : D:\BOBJ_media\51043404_SBOP BI PLATFORM 4.1 SP1_SERVERWIN_64B so rename to D:\BOBJ_media\BI4
Please let me know the result.
Regards,
Mahak