Hello,
Need help, I am getting every other day issue in BI 4.0 with error as below,
llegal access to the viewer, please use a valid url.
I had to restart SIA to restore service, I have seen similar issues in this forum but the fix was license key however when I look at the glf logs the issue seems here related to memory.
could someone give some ideas here please. Attached are logs from system.
**ERROR:dgWICDZCore:Document not loaded [kdgWICDZCore.cpp;627]
**ERROR:MemoryManagement:Current process size 8.28162e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:MemoryManagement:Current process size 8.30736e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:MemoryManagement:Current process size 8.33239e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:MemoryManagement:Current process size 8.35629e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:MemoryManagement:Current process size 8.38148e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:MemoryManagement:Current process size 8.40537e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:MemoryManagement:Current process size 8.40819e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:GenericContainer_CdzMgrPluginBase:out of memory [CdzMgrPluginBase.cpp;202]
GenericContainer_ContainerPluginManagerImpl:Release
GenericContainer_ContainerPluginManagerImpl:Release: 0
Uncaught Exception in SilentScope: GenericContainer_CdzMgrPluginBase:createSession: 0
Error=out of memory
**ERROR:GenericContainer_WorkEntityFactoryImpl:out of memory [WorkEntityFactoryImpl.cpp;209]
Uncaught Exception in SilentScope: GenericContainer_WorkEntityFactoryImpl:createSession: 0
Error=out of memory
**ERROR:MemoryManagement:Current process size 8.42958e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:MemoryManagement:Current process size 8.45246e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:MemoryManagement:Current process size 8.47709e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:MemoryManagement:Current process size 8.48576e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:MemoryManagement:Current process size 8.49201e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
Uncaught Exception in SilentScope: GenericContainer_WorkEntityFactoryImpl:createSession: 0.016
Error=out of memory
**ERROR:MemoryManagement:Current process size 8.50071e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
**ERROR:MemoryManagement:Current process size 8.51788e+010 + 0 is over maximum limit 6e+010 [kctMemoryManagement.cpp;57]
Uncaught Exception in SilentScope: GenericContainer_CdzMgrPluginBase:createSession: 0.015
Error=out of memory