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Posting to Accounts : Reversal not possible, accounting document for the ref. does not exist

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Hi All,

 

 

I am facing an error while posting payroll results to FICO for Mar 2014 a failure of our Production Server resulted in erroneous posting of payroll

results.

 

Posting run no: 1834 did not get posted at all though the run status shown was "document posted".

 

The issue is that there is no document exist in FICO side for same rang of employees. We have already tried reversing posting for run number 1834 . But it did not work. The following error message was shown:

 

 

"Reversal not possible, accounting document for the ref. does not exist".

 

 

Kindly suggest how to resolve the issue.

 

 

Regards,


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