Hello. I see that this post didn't work very well for me. I am new to SAP support and would like a bit of guidance if anyone could spare a few minutes. I understand that CR XI is not supported at this time but looking for anyone to answer or guide me. I just basically need to know if getting the error #31820 using CR XI runtime engine on WIN10 (this same logic has worked on WIN7 for many years), is a show stopper and I need to upgrade or is there a fix or some knowledge that I need to get my logic to work as designed to be able to stay in WIN7 environment? Thank you for your time and any guidance would be greatly appreciated, Rich
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