Hi Joachim,
You're very right - the Launchpad IS a hot topic, especially with the upcoming switchover date. I think we'll see even more excitement and activity following the April 20 date, as people begin to engage with the Launchpad without the option to go back to the old, familiar ways of engaging with SAP Support online.
I'm very glad to see your commentary and I'm making sure it gets into the right hands.
Best,
Jamie