Dear community!
I have a problem. A client upgradet their Office to 2013 and now when they try to open a workbook with planning functions they get the error "Object reference not set to an instance of an object" (ID 103042). I already searched for OSS Notes but did not find a solution. Analysis is Version 1.4 with latest support packages and hotfix, both Analysis and Office are 32bit.
Before the upgrade planning worked just fine. Also the workbooks were created with office 2013 and worked just fine.
I have attached the error log and here's an abstract:
- Critical: Application Exception (ID 103042)
Nested Exception. See inner exception for details below.
bei com.sap.ip.bi.pioneer.common.exceptions.CoNestedException.ThrowNestedException(Exception iInnerException, Object iExTag)
bei com.sap.ip.bi.pioneer.core.exceptions.CrExceptionHelper.ThrowRestartException(Exception iEx)
bei com.sap.ip.bi.formulas.EaExcelFunctions.SAPExecuteCommandImpl(String iCommand, String iParam1, String iParam2)
bei com.sap.ip.bi.pioneer.excel.utils.tracing.APITraceSteps.EaSAPExecuteCommandAPITraceStep.StepLogicPart()
bei com.sap.ip.bi.pioneer.excel.utils.tracing.APITraceSteps.EaSAPAPITraceStep.ExecuteStep()
bei com.sap.ip.bi.formulas.EaExcelFunctions.SAPExecuteCommand(String iCommand, String iParam1, String iParam2)
>> General .NET Exception:
Object reference not set to an instance of an object
bei com.sap.ip.bi.formulas.EaExcelFunctions.SAPExecuteCommandImpl(String iCommand, String iParam1, String iParam2)
| 2016-01-27T09:20:13 | com.sap.ip.bi.pioneer.core.main.CrSession.ProcessUnhandledException() ()
- Critical: Application Exception (ID 103042)
Nested Exception. See inner exception for details below.
bei com.sap.ip.bi.pioneer.common.exceptions.CoNestedException.ThrowNestedException(Exception iInnerException, Object iExTag)
bei com.sap.ip.bi.pioneer.core.exceptions.CrExceptionHelper.ThrowRestartException(Exception iEx)
bei com.sap.ip.bi.pioneer.common.commands.CoCommandProcessor.CommandExecute(CoCommandBase iCommand)
bei com.sap.ip.bi.pioneer.common.commands.CoCommandProcessor.InitialCommandExecute(CoCommandBase iCommand)
bei com.sap.ip.bi.pioneer.common.commands.CoCommandProcessor.DoExecuteCommandInternal(CoCommandParameters iParameters)
bei com.sap.ip.bi.pioneer.common.commands.CoCommandProcessor.DoExecuteCommand(CoCommandBase iCommand, CoCommandParameters iParameters)
bei com.sap.ip.bi.pioneer.core.commands.CrCommandProcessor.DoExecuteCommand(CoCommandBase iCommand, CoCommandParameters iParameters)
bei com.sap.ip.bi.pioneer.common.commands.CoCommandProcessor.DoExecuteCommand(CoCommandBase iCommand)
bei com.sap.ip.bi.pioneer.excel.models.EaModelWbApplication.AdjustAfterOpen(WorkingModeEnum iPlatform)
bei com.sap.ip.bi.pioneer.excel.main.EaSession.ActivateWorkbook(IWorkbook iWb)
bei com.sap.ip.bi.pioneer.excel.main.xlcallback.EaExcelCallBackHandler.XlApplication_WorkbookActivateEvent(IWorkbook Wb)
bei com.sap.ip.bi.pioneer.excel.xl.WorkbookActivateEventHandler.Invoke(IWorkbook Wb)
bei com.sap.ip.bi.pioneer.addins.xlwrap.XlAppWrapBase.<>c__DisplayClassb.<mXlApplication_WorkbookActivate>b__9()
bei com.sap.ip.bi.pioneer.controls.main.CnSession.CallbackWrapForOfficeEvents(CallbackWrapDelegate iDelegate, CnCallbackErrorSeverity iSeverity, CoUseWaitCursorEnum iWaitCursor)
>> Application Exception (ID 103042)
Nested Exception. See inner exception for details below.
bei com.sap.ip.bi.pioneer.core.main.CrSession.CallbackStart()
bei com.sap.ip.bi.pioneer.excel.main.EaSession.CallbackStart()
bei com.sap.ip.bi.pioneer.controls.main.CnSession.CallbackStart(CoUseWaitCursorEnum iWaitCursor)
bei com.sap.ip.bi.pioneer.excel.main.EaSession.CallbackStart(CoUseWaitCursorEnum iUseWaitCursor)
bei com.sap.ip.bi.pioneer.controls.UIFramework.CnBaseDialog.ProcessUserActionStart(CoUseWaitCursorEnum iWaitCursor)
bei com.sap.ip.bi.pioneer.controls.UIFramework.CnBaseDialog.DoUserAction(UserActionDelegate iDelegate, CoUseWaitCursorEnum iWaitCursor)
bei com.sap.ip.bi.pioneer.controls.main.CnSession.DoControlUserAction(Control iControl, UserActionDelegate iDelegate, CoUseWaitCursorEnum iWaitCursor)
bei com.sap.ip.bi.pioneer.controls.variableprompt.CnPromptControl.ActionsComboBox_SelectedIndexChanged(Object sender, EventArgs e)
bei Syncfusion.Windows.Forms.Tools.ComboBoxBaseDataBound.OnSelectedIndexChanged(EventArgs e)
bei Syncfusion.Windows.Forms.Tools.ComboBoxAdv.OnSelectedIndexChanged(EventArgs e)
bei com.sap.ip.bi.pioneer.controls.CommonControls.CnComboBox.OnSelectedIndexChanged(EventArgs e)
bei Syncfusion.Windows.Forms.Tools.ComboBoxBaseDataBound.set_SelectedIndex(Int32 value)
bei com.sap.ip.bi.pioneer.controls.variableprompt.CnPromptControl2.FillActions(CnComboBox iActionsComboBox)
bei com.sap.ip.bi.pioneer.controls.variableprompt.CnPromptControl..ctor()
bei com.sap.ip.bi.pioneer.controls.variableprompt.CnPromptControl2..ctor()
bei com.sap.ip.bi.pioneer.controls.uiservices.CnVariableProcessService.LaunchVariablePrompt(CrModelApplication iModelApp, CrDataProvider iDataProvider)
bei com.sap.ip.bi.pioneer.core.models.CrVariableContainer.ShowVariablePromptIfPossible()
bei com.sap.ip.bi.pioneer.core.models.CrModelApplication.AssignDpsCompletely(List`1 iCompleteDpList, List`1 iDpListForVarScreenPossible, CreWithVariablePrompt iWithVariablePrompt, Boolean iWithMessageIfNoVar, CrePromptShown& oPromptShown, Boolean iForceDocumentModePromptsScreen)
bei com.sap.ip.bi.pioneer.core.commands.CrVarContextChangeCommandHelper.Execute(CreWithVariablePrompt iWithVariablePrompt, Boolean iWithMessageIfNoVar, Boolean iChangeMergeFlag)
bei com.sap.ip.bi.pioneer.core.commands.CrCommandRefreshAll.InternalExecuteCommand()
bei com.sap.ip.bi.pioneer.core.commands.CrCommandRefreshAll.ExecuteCommand()
bei com.sap.ip.bi.pioneer.common.commands.CoCommandBase.Execute()
bei com.sap.ip.bi.pioneer.common.commands.CoCommandProcessor.CommandExecute(CoCommandBase iCommand)
Maybe anyone has an idea what the problem could be?
Many thanks in advance!