Re: Failed to initialize the Service component / ODBC ServiceNow

Got it :

I unistal 64 bit and reinstall only 32 bit version of ServiceNow ODBC drive. See below how to change IP parameter

ServiceNow KB: ODBC Error Messages: Determining if your client application was unable to load the driver (KB0538982)!

Resolution

If you receive the following error message when attempting to load or intialize the driver connection, [DataDirect][ODBC OpenAccess SDK driver][OpenAccess SDK Client]Failed to initialize the Service component., it may indicate that the client application (for example, Crystal Reports) was unable to load the driver. One of the reasons may be that the default Java maximum heap size is too large for the reporting application.

1. In the Management Console, navigate to Services > Service Settings > IP Parameters.
2. Reduce the value of ServiceJVMOptions to -Xms32m -Xmx64m.
3. If the error persists, reduce the memory more.

Thanks