I am in the process of deploying new HP printers and noticed the Header on our invoices getscut off. The printer in SPAD is set to
Device Type:POST2 PS Iv.2 ISO Latin1 R4.5A+ONLY!
Host Spool Access Method: C:Direct operating system call
We use an IBM Power 8 running I to print our standard forms from SAP.
We changed drivers on the IBM, but it had no effect.
I have already changed any relevant settings on the printer itself to no avail.
The printer in an HP LJ M605.
Since the job does not hit our Windows Print Server, I am suspecting the SAP Driver.
A test was done by printing the invoice to print preview, but I don't think print preview engages the print driver like it does when the job is sent to the printer.
I have recommended testing an upgrade to the SAP driver. *.PRI
Does this sound like the correct next step?
Thanks!
Joe