Hi Jai,
You can check the link below.
Understanding the new world of SAP support services
You may need to call +1-800-872-1727 if you are in USA. Or go to SAP Software & Solutions | Technology & Business Applications then scroll down to the bottom page then change the country. Click on contact us then it will show you the SAP Contact Number. Or you can use the live chat
Regards,
Piyawat