Hi Jai,
The SAP Enterprise Support program applies to all SAP customers and replaces previous support offerings, including SAP Standard Support and SAP Premium Support. All of SAP’s previous support offerings will be gradually replaced with the new Enterprise Support program, so it’s vital that all SAP customers make themselves familiar with the details of the new program.
You would need to contact SAP Customer Center of Expertise ("Customer COE")
Check the link in below
SAP Maintenance Plans | Services & Support | SAP
Regards,
Piyawat