Hi all,
we have at the moment a problem with the sequential processing of output requests.
Current situation:
spools are created in the right order
output requests are mixed
Current Analysis:
In SM21 I find messages telling me that the internal queue is full. When I look now into RZ20 I see the two parameter ServiceQueue and ServiceQueuePriv with 90,3% full.
So this seems to be the reason.
Now my question. What is filling up the Queues? At the moment nobody is printing. I also deleted spools in different status but no change. The deletion of the spools is done every day automatically. Because of this I would suspect that the percentage will be different every day but it is not.
Can anyone give me a hint what is filling up these queues and how to delete them?
Best regards and many thanks in advance,
Gerd