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Crystal Reports 2008 Server

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Hello,

 

I am an Administrator for a 2008 Server running Rightfax V9.4.1.  I need to run a report which requires Crystal reports -. One of the mangers would like a daily report of total faxes received that is automatically emailed to his group.  I have been to this website- Directed by the Captaris software- businessobjects.com/support (see screenshot below)

 

This is really no help as it directs you to nothing. Then I called SAP support and the customer service rep said I need to talk to the engineers on this site because she has no idea what crystal reports are?

 

I downloaded the 30 day evaluation of Crystal Reports- SAP Crystal Reports 2013 SP4- but this fails to install as it hangs about 1/8 of the way into the first setup screen and yes I have administrator rights and tried installing as administrator also checked compatability.

 

So I did a search and found 2008 crystal reports viewer- I installed the 2008 version of crystal reports viewer and now the crystal reports logo show up on the reports but I get an CRRedist*.msi error every time I try to run a report-

 

 

Crystalreportserror.PNG

 

Here is the screen shot of the reports I am trying to run-

 

Rightfaxreports.PNG

 

Any help would be greatly appreciated- If there is a link to what I need to download and install please provide.

 

 

Software I downloaded that will not install.

 

SAPeval.PNG

 

Thank you


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